Frequently Asked Questions (FAQ)

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Your questions answered

Yes — click the white heart icon to add vehicles to your Favourites. Once you have two or more, go to the Favourites page to compare them side by side.

Every advert includes contact options — you can call the seller directly or send a message through the advert page.

MyCar.mu links you with tyre sellers — simply contact the dealer listed in the advert to request a quote or check availability.

  • Visit the Sell page.
  • Select the correct vehicle category and fill in the required details.
  • Our team reviews and publishes adverts during office hours.

Log in → My Vehicles → choose the advert → Edit or Deactivate.

Individuals advert will stay online for 45 days for cars and 60 days for other vehicle types. You can renew it at any time from your dashboard.

  • Each individual account includes one free advert per year.
    "Free Advert Policy: The free advert is granted per person. Any accounts using the same phone number or email address are considered the same individual and are not eligible for additional free adverts."
  • Additional adverts cost Rs 1,000 each.
  • For assistance, contact our team.

Increase your vehicle's visibility and reach more potential buyers with our Promote Your Ad options:

  • Pin to Top - Rs 800 / week
    Keep your advert at the top of search results for greater visibility.
  • Social Media - Rs 1,200 / week
    Promote your advert on Facebook & Instagram and reach our 130K+ social media audience.
  • Pin to Top + Social Media - Rs 1,800 / week
    Combine top placement and social media promotion for maximum reach and visibility.

Make a payment or contact our team for assistance.

“TAG by Bosch” is a professional assessment carried out by Bosch Car Service, the Official Valuator, to certify the condition and fair value of a vehicle.

Your advert receives the badge when your selling price is equal to or below the certified valuation.

  • Fee: Rs 2,000

Get in touch with our team for more details.

Buyers reach you directly using the email address and phone number displayed on your advert. Make sure your contact details are accurate so you don’t miss any leads.

Manage your listings, benefit from a branded dealer page, and access performance analytics.

Buyer enquiries are sent directly to the email and phone number set on your dealer profile. Make sure your contact details are up to date.

Use our lease calculator to estimate monthly repayments and plan your budget.

Try our lease calculator to understand your borrowing capacity.

On the search page, use the Price per month filter. You can also click "GET A LEASE" on any advert to request a quote from our leasing partners.

MyCar.mu works with trusted insurance partners to help you compare offers and choose the best coverage for your vehicle.

  • Fill out the Insurance Form.
  • Or use the "GET INSURED" button on any vehicle advert to receive offers from our partners.

Yes — some insurers allow pre-registration cover. Check directly with the insurer for conditions.

MyCarculator is MyCar.mu’s vehicle valuation tool that estimates your car’s value using real market data.

It analyses thousands of listings and recent market trends to provide a realistic price range for both buyers and sellers.

It is updated weekly. We recommend refreshing your valuation every 30 days.

Fraudsters sometimes post fake listings for vehicles they do not own. They may use convincing photos and unusually low prices to pressure buyers into paying before seeing the vehicle.

  • Never pay before seeing the vehicle and meeting the seller in person.
  • Check the seller’s ID and the vehicle’s registration papers.
  • Avoid transferring money to third parties.
  • If a deal looks too good to be true, it probably is.
  • Report suspicious adverts using “Report this Ad” on the vehicle page.

  • Very low price compared to market value.
  • Seller refuses to meet or claims to be overseas.
  • Requests advance payment via Western Union or MoneyGram.
  • Urgent or emotional excuses to rush the sale.
  • High-pressure tactics (e.g., “someone else is waiting”).

If you suspect fraud, act quickly:

  • Contact your bank immediately to block transactions.
  • Report the scam to:
  • 👉 MAUCORS
  • 👉 The nearest Police Station or Cybercrime Unit.
Bank Transfer
  • Starting Gate Ltd
    MCB Account No. 000442767064
Juice Payment
  • Select Juice Merchant:
    Starting Gate Ltd

    Merchant No: 5757 2118

Cheque Payment
  • Payable to:
    Starting Gate Ltd

    Address:
    Baboolall Lane, Bois Cheri Road, Moka, Mauritius

*Important: Always include your Ad ID / reference followed by the service name in the payment details (e.g. 71608 - Ad Promotion, MyCarculator, TAG by Bosch, Top-up Advert) so we can identify your payment and activate your service quickly.

Contact us for payment queries